CANCELLATION-REFUND CONDITIONS
 
GENERAL

1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you.
2. Buyers are subject to the provisions of the Law No. 6502 on Consumer Protection and Distance Contracts Regulation (RG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they purchased.
3. Shipping fees, which are the cost of product shipment, will be paid by the buyers.
4. Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the 30-day legal period. If the product is not delivered within this period, Buyers may terminate the contract.
5. In the event that it is impossible to deliver the purchased product, the seller must notify the buyer within 3 days of learning of this situation. Within 14 days, the total price must be returned to the buyer.
6. If the buyer does not pay the price of the purchased product or cancels it in the bank records, the seller's obligation to deliver the product ends.
7. After the product is delivered, if it is determined that the credit card paid by the buyer is used unfairly by unauthorized persons and the price of the product sold is not paid to the seller by the relevant bank or financial institution, the buyer must return the product subject to the contract to the seller at the expense of the seller within 3 days.
8. If force majeure occurs that the seller cannot foresee and the product cannot be delivered in time, the situation is notified to the buyer. The buyer may request cancellation of the order, replacement of the product with a similar one or postponement of delivery until the obstacle is eliminated. If the buyer cancels the order; the product price is returned to the bank within 14 days of this cancellation.
9. The buyer shall inspect the goods / services subject to the contract before receiving the goods / services; torn, stained, etc. damaged and defective goods category must protect the goods / services after receipt. The invoice must be returned with the product.
10. The buyer shall have no legal and criminal liability within 14 (fourteen) days from the date of delivery of the purchased product to him or the person / organization at the address indicated, provided that he notifies the seller via the following contact information 
can use the right of withdrawal from the contract by rejecting the goods without undertaking and without any justification.

 
*** SHIPPING FEE FOR RETURN AND EXCHANGE REQUESTS BELONGS TO THE CUSTOMER.
 
RETURN TERMS
 
The product to be returned must be returned with the product label intact or the hygiene tapes not removed and must be sent back with the transparent protection bag and the original package/box received. The product must be returned as received.
 
Please open and check the packages that you think were damaged during shipment in front of the company official you received. 
*** Damaged products that have not been recorded are definitely not returned.
 
In order for the product to be returned, it must be sent with the invoice. The return of products that have lost their resalability and cannot be sold to another customer is not accepted and the cost is not refunded.
 
The costs of the products whose return is approved are paid to you as soon as possible.

COMPANY INFORMATION 
 
NAME/TITLE : NIS Deri Sanayi ve Ticaret A.Ş
 
ADDRESS : Arnavutköy Yolu UBA Sitesi C4 Blok Apartment 4 Etiler Beşiktaş/Istanbul
 
E-MAIL: [email protected]

TEL : 05330488774